Customer database
System allows you to register information about your customers (visit frequency, amount of money spent, best times, etc). You can give or sell them membership cards. You can create discount groups (silver, gold, platinum, VIP, etc). Mass mailing and advanced customer search engine have also been included.
Communication
Smart contact with your customers is a fundamental element of effective marketing. KartingManager allows you to browse customer database and select users matching any criteria (gender, age, best lap, last visit, etc.) You can also send a message (email, Facebook, sms) to selected group of users.
Time tracking
KartingManager integrates with your time tracking device and displays time results on info screens, TVs, or LED screens on the tracks. All common time tracking devices like AMB/MyLAPS, TagHeuer, etc are supported. If you have any other device – we’ll most likely be able to integrate it too.
TV
In your waiting room system will display the results of present race and also best times of the day / week / month / year. On the side there are the names of people assigned to the next race. TVs can be adjusted to match your colors, screen size, etc. You can use any TV available on the market. You can also display some ads or sponsor’s logos.
Reports
How many people have visited your track today? How many of them are totally new customers, first time on your track? What is the mileage of selected go-karts? When should you have the oil changed? Which marketing campaign has been the most successful? You can find answers to those, and many other questions in your daily, weekly and monthly reports.
Remote monitoring
Have you ever wondered what’s going on on your track when you were on holidays? Or on a business trip? You can monitor EVERY aspect of your track from anywhere in the world. All you need is access to the internet and your password. You can also switch that feature off if you don’t want to use it.
Membership cards
All your customers (or just some of them) can receive plastic membership cards with their ID and their name on it. Next time they visit your track – you’ll just scan them and see all their details on the screen. You can buy cards from your local supplier or from us. We probably have better prices due to large volume :) We don’t charge anything extra if you order them yourself.
Quasi laptimer
Your customers can use their smartphones as quasi-laptimers. Special app will present their best and last lap, difference and loss to the first result in current heat. All you need to do is get some bike-cases for smartphones and mount them on the steering wheels of your gokarts. That’s it – FREE laptimers!
KartingManager can be easily integrated with facebook. Customers can use facebook within your system and system will automatically publish customer’s results on their timelines. Also – system will compare customer’s best result with his friends’ results to create internal ranking for „friends only”.